TERMS and CONDITIONS
Please read the following Terms & Conditions BEFORE you book your cabin on the cruise. This document contains important limitations on your rights. This is a legally binding terms and conditions document. This document contains additional contractual terms, conditions and limitations between you and CHINESE MUSIC WORLD LIMITED, (“CMW” or their respective officers, directors, employees, agents, sponsors and contractors collectively referred to herein as the “Released Parties”), with respect to this cruise beyond the terms and conditions described in the MSC Splendida (MSC SPLENDIDA) Booking Terms and Conditions.
All references to “shipmate” shall have the same meaning as “Passenger” for purposes of this Contract and shall include each shipmate listed on a Ticket Contract and each shipmate, other than CMW personnel, MSC SPLENDIDA personnel and artists and artist personnel, who embarks on the Cruise or attends any Cruise or Cruise related events, whether or not listed on a Cruise Ticket Contract. All terms shall be considered gender neutral and pronouns shall refer to the masculine and feminine, as context requires.
1) TICKET/CABIN CONTRACT
By making this reservation, or by acceptance and/or use of the MSC SPLENDIDA shipmate Contract, the shipmate named thereon as shipmates, each shipmate and shipmate on the same reservation, acknowledges he or she has read, and understands each and every term, condition, and provision of the MSC SPLENDIDA Shipmate Contract and agrees to be bound thereby. In addition, by making this reservation or by the acceptance and/or use of the MSC SPLENDIDA Shipmate Contract by the shipmates named as shipmates, it shall be deemed to bear acceptance and agreement by each and every shipmate to all the additional Terms & Conditions set forth herein.
2) CRUISE FARE
Your cruise fare includes all IT’S THE SHIP CHINA entertainment related fees, your accommodation onboard IT’S THE SHIP CHINA, all meals in La Reggia, Villa Verde, Bora Bora Buffet and Pago Pago Buffet (except for special menu listed with additional cost), non-carbonated and non-alcoholic beverages (eg. coffee, tea, juices, etc.), entry to all IT’S THE SHIP CHINA 2019 events on and off the ship (except for specific entry requirements events) and the use of the ship’s other complementary facilities such as the Aqua Park, L’Equatore covered Pool, Graffiti, Virtual World, Cyber Library, Sports Bar, MSC Arena Sport Center, Shuffleboard, Squash and Gym.
Your cruise fare does not include fuel surcharges, air fare or/and ground transportation to/from ship, shore excursions, sightseeing or meals and drinks ashore in Shimonoseki, meals in specialty and a la carte restaurants, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa treatments, beauty salon, casino gaming, poker room, onboard shopping, 4D Cinema, F1 Simulator, onboard gratuities to the ship’s personnel or any other items of a personal nature.
3) PRICES & PAYMENTS
Rates as described on the Pricing page of IT’S THE SHIP CHINA 2019 website (www.itstheshipchina.com) are rates per shipmate (excludes Yacht Club cabins) and in CNY regardless of the type of cabin or the number of shipmates that will be occupying it. The date you make your reservation will ultimately determine your total payment due at the time of booking.
Payment needs to be made in full at the time of booking.
To change your credit card number on record, please call (+86 10) 6500 2779 or contact firstname.lastname@example.org on Monday to Friday from 10:00 hrs to 19:00 hrs (BST).
Payment Terms supersede those made by the MSC SPLENDIDA shipmate Contract.
Please note the payment provisions of this Terms & Conditions apply to the Cruise, regardless of any representations made by MSC SPLENDIDA or its affiliated entities, whether in the MSC SPLENDIDA shipmate Contract terms or elsewhere.
All rights granted to shipmates in the MSC SPLENDIDA shipmate Contract, relating to the payment or refund of cruise fare and to cancellations by shipmates shall not be operative.
5) GOVERNMENT TAXES, FEES AND GRATUITIES
Additional fees will be charged to your cabin account at the time of boarding:
- USD 58 per shipmate for all standard cabin (Interior, Ocean view, Balcony, Ocean View Suite, Balcony Suite)
- USD 78 per shipmate for all yacht club suite (Yacht Club Deluxe Suite, Yacht Club Executive Suite, Yacht Club Royal Suite)
JPY 1,000 per shipmate for Japanese Departure tax
6) CABIN NUMBER ASSIGNMENTS
Shipmates will not have the opportunity to choose their cabin at the time of booking.
7) NAME CHANGES, TRANSFERS & FEES
The shipmate who places a reservation for a cabin onboard is considered the cabin ‘Lead’ shipmate and is SOLELY RESPONSIBLE for initiating or authorizing changes to the booking/reservation.
All shipmate’s changes must be initiated by the ‘Lead’ shipmate. Changes will only be made by CMW and name change fee(s) will be applied. The ‘Lead’ shipmate must call or email CMW directly (+86 10) 6500 2779 or contact email@example.com on Monday to Friday from 10:00 hrs to 19:00 hrs (BST) to make changes.
During the reservation process you can opt to provide shipmate details at a later date up until 50 days prior to sailing, i.e. April 23, 2019, 23:59 hrs (BST).
If shipmate details have been provided and ‘Lead’ shipmate would like to make changes, from April 24, 2019, 00:00 hrs (BST) onwards the administrative fees of CNY1,500 per shipmate, per name will be charged.
Your cabin number is subject to change without notice at the discretion of the cruise line. No changes of any kind (name or cabin) will be accepted within one month of sailing ie May 12, 2019, 23:59 hrs (BST).
Your decision to accept a roommate for the Cruise is at your own risk. CMW and its Released Parties are not responsible nor liable for any and all claims or cause of action arising out of or in connection with your selection of a roommate for the Cruise, including, without limitation, any injury or damage to shipmates or property which may be caused, directly or indirectly, in whole or in part, from such request or selection.
It shall remain the ‘Lead’ shipmate’s responsibility to ensure that the Cruise Fare is paid in full by all parties. In the case that a roommate defaults on payment, cancels their reservation or there is a dispute resulting in the desire to no longer room together, the ‘Lead’ shipmate shall be responsible for the full cabin fare and/or for finding a replacement roommate.
9) RIGHT TO CHANGE ITINERARY
CMW and/or MSC SPLENDIDA reserve the right, at any time, to change the cruise itinerary, program, line-up, and event locations whenever advisable or necessary. In this case, CMW and/or MSC SPLENDIDA will NOT be responsible for any loss or expenses caused by reason of such changes or abandonment. Refunds will NOT be made to shipmates who select not to complete the cruise for any reason or cause whatsoever.
10) PORTS OF CALL
You assume sole responsibility for your own safety at any port of call. CMW and the other Released Parties do not guarantee your safety at any time. You may find information about the scheduled ports of call through the governmental and tourist organizations. CMW and the other Released Parties assume no responsibility for gathering and/or disseminating any such information.
11) SHORE EXCURSIONS & CRUISE AMENITIES
You acknowledge that all shore excursions and tours, however conducted, airline flights and ground transportation; and any ship physician, nurse and onboard concessions (including, without limitation, gift shops, spa, beauty salon, fitness center, golf and art programs, and video/snorkel concession) are operated by independent contractors. CMW neither supervises nor controls their actions, nor makes any representation, whether express or implied, as to their suitability.
These services are provided only as a convenience for you, and you are free to use or not use them. You agree that each of the Released Parties assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury or delay to you and/or your property in connection with these services. You use them at your own risk.
12) AGE REQUIREMENTS / WHO MAY SAIL
Female shipmates who will be less than 24 weeks into their pregnancy on the day of departure and for the duration of the cruise, may sail. This policy is due to the risk of premature labor. Pregnant women must have a letter from their doctor (on the physician’s letterhead) stating how far along (in weeks) their pregnancy will be at the beginning of the cruise, that mother and baby are in good health and fit to travel, and that the pregnancy is not high-risk.
Adults aged eighteen (18) or older by June 12, 2019, 23:59 hrs (BST) may sail on IT’S THE SHIP CHINA 2019. The Cruise Line shall refuse boarding to any shipmate under the age of eighteen.
Shipmates not conforming to these policies will be denied boarding and no refund of the cruise fare will be issued. There will NOT be any exceptions to these policies.
13) PASSPORT & LEGAL DOCUMENT REQUIREMENTS
All shipmates must travel with a passport (valid for at least six months beyond completion of travel). Shipmates from countries that require a Chinese and/or Japanese visa (even if you choose to not disembark the ship in Shimonoseki), is responsible to do so prior to sailing. Having a passport will enable shipmates to fly from China to a foreign port in the event they miss their scheduled embarkation or to fly back to China if they need to disembark the ship mid-cruise due to an emergency.
All shipmates must present the required documentation at embarkation. Shipmates without the required mandatory documentation will be DENIED boarding and NO REFUND will be issued. Please understand that MSC SPLENDIDA will strictly enforce this requirement to be in compliance with this important mandate.
CMW and the other Released Parties (as herein defined) assume no responsibility for advising you of immigration requirements. Non-Chinese citizens, including resident aliens, must contact the appropriate consulates, embassies and/or immigration office(s) to inquire about necessary documentation for the Cruise ports of call.
Your name, as listed on your travel documents, must exactly match your name as listed on your Cruise documents.
14) INOCULATION & HEALTH
All shipmates must ensure that they are medically and physically fit for travel.
The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required.
We recommend that you check with your Healthcare Professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Center for Disease Control and Prevention’s Traveler’s Health website and the World Health Organization website.
15) SHIPMATES WITH SPECIAL NEEDS
By booking the Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation. You must notify CMW at the time of booking of any disability or other medical or physical condition that may require special assistance during the Cruise.
Your failure to do so will release the Released Parties from any liability for loss, damages or other compensation arising from or related in any way to such disability or condition. CMW and MSC SPLENDIDA reserve the right to require that any shipmate who is not self-sufficient travel with a companion who shall take responsibility for any assistance needed during the Cruise and in case of emergency.
If a shipmate requires a wheelchair, powered wheelchair or scooter to use at any time during the course of their cruise they can bring their own or rent one from an outside vendor who will deliver it to the ship. MSC SPLENDIDA does NOT offer these items for onboard use. Just advise us in advance during booking or 30 days prior to the sailing date for us to allocate the specific wheelchair accessible cabin for you. Special requests are subject to availability at time of booking and not guaranteed.
17) MEDICAL CARE
You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed. You acknowledge that all or part of the Cruise may be in areas where medical care and/or evacuation may not be available.
You agree to indemnify and reimburse CMW and/or MSC SPLENDIDA in the event that either party, in its sole discretion, chooses to advance to you the cost of emergency medical care, including medical evacuation and/or medical care provided ashore, as well as transportation and/or lodging in connection therewith. CMW shall have no responsibility to advance any such costs.
MSC SPLENDIDA and CMW assume no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the shipmate’s expense. Claims for luggage loss or damage must be made in writing to debarkation personnel prior to leaving the pier area.
All luggage must be stored in the shipmate’s cabin. Pets, dangerous or illegal items such as weapons, explosives, combustible substances, non-prescription controlled substances, or banned/illegal drugs may not be brought onboard IT’S THE SHIP. Any such items shall be surrendered to security at embarkation and may be disposed of at the sole discretion of MSC SPLENDIDA Cruise Lines.
All hand-carried and/or checked-in luggages are subject to security clearance.
You may not sell, promote, distribute or offer for sale any merchandise, goods, souvenirs or other products on the Cruise without first obtaining CMW’s written approval.
20) PHOTOGRAPHY & VIDEO
CMW and/or its promotional partners have the exclusive right to include photographic, video and other visual portrayals of shipmates in any medium of any nature whatsoever for the purpose of trade, advertising, sales, publicity or otherwise, without compensation to shipmates, and all rights, title and interest therein (including all worldwide copyrights therein) shall be CMW sole property, free from any claims by shipmates or any shipmate deriving any rights or interest from shipmates.
A video crew may be shooting footage to be used for the promotion of future CMW events. When the video team is shooting any particular location/venue on the ship, your presence at the said location/venue acknowledges your permission for your likeness to be used in future, non-broadcast/broadcast promotional videos, TV shows or still pictures. If you do not wish to be filmed please notify the video crew and be prepared for them to ask you to exit the location/venue for a short time until taping is complete.
21) PHOTO POLICY FOR PASSENGERS
Shipmates will be permitted to take photos and videos onboard IT’S THE SHIP and during performances with small, non-professional digital cameras and cell phones. Out of respect for our performers and your fellow shipmates, we ask that you please NOT use flash during shows. Professional quality cameras with detachable lenses and video specific cameras are strictly prohibited. We appreciate your cooperation!
22) REFUSAL OF PASSAGE
Transportation on the Cruise may be denied to any person who, in CMW’s or MSC SPLENDIDA’s sole discretion:
is or becomes in such a condition as to be unfit to travel
is dangerous or obnoxious to others or
is inadmissible under the laws of any country of debarkation
In addition, CMW and MSC SPLENDIDA reserve the right to refuse passage, disembark or confine to a cabin any shipmate whose physical or mental condition or behavior they consider, in their sole discretion, to constitute a risk to the shipmate’s own well-being or that of any other shipmates.
CMW and MSC SPLENDIDA has the right to disallow booking or boarding to any shipmate that, in the opinion of CMW and MSC SPLENDIDA, may impact the cruise, other shipmates, or artists in a negative or disruptive way. CMW and MSC SPLENDIDA shall have unilateral rights in any such decisions.
The Released Parties shall have no liability to any such shipmate or any third party arising out of any such decision. Any costs resulting from CMW ’s and/or MSC SPLENDIDA’s decision, including, without limitation, costs of lodging and transportation, shall be the responsibility solely of the shipmate.
23) ZERO TOLERANCE DRUG POLICY
CHINESE AND JAPANESE AUTHORITY has a zero tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in disembarkation from IT’S THE SHIP as well as the individual(s) being turned over to the local law enforcement officials for appropriate legal action. In such cases, CMW and MSC SPLENDIDA shall not be liable for any refund or other compensation or damages.
24) LIQUOR & BEVERAGE POLICY
Shipmates are prohibited from bringing any alcoholic beverages, non-alcoholic beverages or any raw or cooked food onboard. We reserve the right to refuse the sale of alcoholic beverages to anyone. MSC SPLENDIDA Cruise Lines will retain alcoholic beverages purchased in the ship’s gift shops or in ports of call until the end of the voyage.